Privacy Policy

1. Introduction

Welcome to Utilifyx. We respect your privacy and are committed to protecting your personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000. This policy explains how we collect, process, and protect your information when you use our website.

Utilifyx is operated by an individual based in India. For any privacy-related concerns, you can contact us at support@utilifyx.com.

2. What Data We Collect & Why

• A. Files You Upload (Images, PDFs): When you use tools like the Passport Photo Maker or PDF Converter, you upload files. Purpose: We process these files solely to provide the requested service. Note: Uploaded files, including photos that may contain sensitive personal data, are processed securely and deleted automatically within 15 minutes. We never store them permanently or share them with third parties.
• B. Feedback Form Data: If you use our feedback form, we collect your Role (required), Feedback text, and Name (optional). Purpose: This data is collected with your explicit consent strictly for internal product improvement. It is never used for marketing.
• C. Usage Data: We automatically collect basic usage data such as your IP address, browser type, device type, and pages visited via server logs and analytics tools. Purpose: To monitor website performance, ensure security, and understand aggregate usage patterns. No individual profiling is conducted.
• D. Cookies: We use minimal session cookies to remember your calculator inputs and preferences. Please read our Cookie Policy for detailed information.

3. Data Retention

• Uploaded Files: Deleted within 15 minutes of processing.
• Feedback Data: Retained for up to 12 months for product improvement tracking, after which it is anonymized or deleted.
• Analytics Data: Retained as per our analytics provider's standard retention policy (typically 14-26 months).

4. Your Rights Under DPDP Act 2023

As a user in India, you have the following rights regarding your personal data:

• Right to Access: You can request to know what personal data we hold about you.
• Right to Correction: You can ask us to correct inaccurate data.
• Right to Erasure: You can request the deletion of your personal data (e.g., feedback submissions).
• Right to Withdraw Consent: You can withdraw your consent for us to process your feedback data at any time.
• Right to Nominate: You can nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please email our Grievance Officer.

5. Grievance Officer

In accordance with the IT Act 2000 and DPDP Act 2023, the contact details of the Grievance Officer are provided below:

6. Data Security & Third-Party Services

We implement reasonable security practices including HTTPS encryption on all pages and automated deletion routines for uploaded files to protect your data.

We may use trusted third-party services (such as cloud hosting providers or analytics services) to operate our website. These third parties only process data in accordance with our instructions and strict confidentiality agreements.

7. Changes and Governing Law

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

This policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.